Effective Date: 23rd May 2026
This Payment Policy governs all transactions made through Gharbaaz ("Website"), owned and operated by Priti Enterprise. By placing an order on our Website, you agree to the terms outlined in this Payment Policy.
Business Name: Priti Enterprise
Brand Name: Gharbaaz
Registered Address:
1st Floor, FP No-55, Sub PL-A,
Antriksh Heights, Building-A, 1/B,
Ved Road, TPS-52,
Surat, Gujarat – 395004, India
GSTIN: 24B1GPM6138Q1ZP
Customer Support & Complaints
Email: complain@gharbaaz.in
Legal & Compliance
Email: legal@gharbaaz.in
Phone: +91 7567277180
Website: https://gharbaaz.in
Gharbaaz may accept one or more of the following payment methods:
UPI
Credit Cards
Debit Cards
Net Banking
Mobile Wallets
Payment Gateway Supported Methods
Cash on Delivery (COD) (where available)
Available payment options may vary depending on product category, customer location, order value, and payment gateway availability.
All transactions on Gharbaaz are processed in:
Indian Rupees (INR ₹)
Customers are responsible for any currency conversion charges imposed by their financial institution.
By providing payment information, you confirm that:
You are authorized to use the selected payment method.
The payment details provided are accurate and complete.
You have sufficient funds or credit available to complete the transaction.
Gharbaaz reserves the right to decline or cancel orders if payment authorization fails.
All online payments are processed through secure third-party payment gateway providers.
Security measures may include:
SSL Encryption
Tokenization
PCI-DSS Compliant Infrastructure
Fraud Detection Systems
Gharbaaz does not store:
Credit Card Numbers
Debit Card Numbers
CVV Numbers
UPI PINs
Internet Banking Credentials
Sensitive payment information is handled directly by authorized payment processors.
Where available, customers may choose Cash on Delivery.
COD availability depends on serviceability and courier partner support.
Certain products or locations may not be eligible for COD.
Additional COD charges may apply, if displayed during checkout.
Gharbaaz reserves the right to disable COD for customers with a history of order refusals.
Repeated refusal of COD orders may result in:
COD restrictions
Order cancellation
Account review
An order shall be considered confirmed only after:
Successful payment authorization and confirmation.
Successful order verification, where applicable.
Order confirmation emails, SMS, or WhatsApp notifications may be sent after successful order placement.
A payment transaction may fail due to:
Network issues
Bank server downtime
Payment gateway errors
Insufficient balance
Card restrictions
Authentication failure
If a payment fails but funds are deducted:
Contact your bank or payment provider.
Contact Gharbaaz support if necessary.
Allow standard banking timelines for reversal.
To prevent fraud and unauthorized transactions, Gharbaaz reserves the right to:
Verify payment details
Request additional verification documents
Contact customers for confirmation
Place orders on hold pending verification
Orders suspected of fraud may be cancelled without notice.
While we strive to ensure pricing accuracy, errors may occasionally occur.
In the event of:
Incorrect pricing
Technical glitches
System errors
Promotional mistakes
Gharbaaz reserves the right to:
Cancel affected orders
Correct pricing errors
Issue refunds where applicable
Customers will be notified if such situations arise.
Applicable taxes, including GST, shall be charged in accordance with Indian tax laws.
Tax information will be displayed during checkout and reflected on invoices where applicable.
Customers may receive:
Tax Invoices
Payment Receipts
Order Confirmation Documents
Invoices may be delivered electronically via email or made available through customer accounts.
Customers are responsible for providing accurate billing information.
Refunds shall be processed according to the applicable Refund Policy.
Estimated timelines may vary depending on:
Payment method
Banking systems
Payment gateway processing
Typical refund timelines:
| Payment Method | Estimated Refund Time |
|---|---|
| UPI | 3–7 Business Days |
| Debit Card | 5–10 Business Days |
| Credit Card | 5–10 Business Days |
| Net Banking | 5–10 Business Days |
| Wallets | 3–7 Business Days |
Actual timelines may vary based on the financial institution.
Customers are encouraged to contact Gharbaaz before initiating a chargeback.
Fraudulent or unjustified chargebacks may result in:
Order suspension
Account restrictions
Legal action where applicable
Gharbaaz reserves the right to submit transaction records and delivery proofs during dispute resolution processes.
Discounts, promotional codes, and coupons:
Are subject to specific terms and conditions.
May have expiry dates.
May not be combined with other offers.
May be withdrawn at any time.
Gharbaaz reserves the right to reject promotional misuse.
Gharbaaz actively monitors transactions to prevent:
Payment fraud
Identity theft
Unauthorized purchases
Promotional abuse
Suspicious transactions may be:
Investigated
Delayed
Cancelled
Reported to relevant authorities
Gharbaaz shall not be liable for:
Banking system failures
Payment gateway downtime
Delayed refunds caused by financial institutions
Unauthorized use of customer payment instruments resulting from customer negligence
Customers are responsible for safeguarding their payment credentials.
Gharbaaz reserves the right to modify this Payment Policy at any time.
Updated versions will be published on the Website and become effective immediately upon publication.
For payment-related inquiries, refund requests, transaction disputes, or billing concerns:
Gharbaaz
Owned & Operated by Priti Enterprise
Customer Support & Complaints
Email: complain@gharbaaz.in
Legal & Compliance
Email: legal@gharbaaz.in
Phone: +91 7567277180
Website: https://gharbaaz.in
Support Hours
Monday to Friday
9:00 AM – 6:00 PM IST
Registered Address
1st Floor, FP No-55, Sub PL-A,
Antriksh Heights, Building-A, 1/B,
Ved Road, TPS-52,
Surat, Gujarat – 395004, India
By placing an order on Gharbaaz, you acknowledge and agree to this Payment Policy.
