Effective Date: 23rd May 2026
At Gharbaaz, customers may request a return within 7 days of delivery if the product is damaged, defective, incorrect, or significantly different from the product description.
To be eligible for a return:
The product must be unused and in its original condition.
Original packaging, tags, accessories, and invoice must be included.
Return requests must be submitted within 7 days of delivery.
Non-returnable items include:
Customized or personalized products
Clearance or final-sale items
Products damaged due to misuse
Products marked as non-returnable
To initiate a return, contact us at complain@gharbaaz.in with your Order ID and product details.
Once the returned product is received and inspected, the refund will be processed to the original payment method within applicable banking timelines.
Effective Date: 23rd May 2026
At Gharbaaz, customers may request an exchange within 7 days of delivery if the product received is damaged, defective, incorrect, or has a manufacturing defect.
Product must be unused and in its original condition.
Original packaging, tags, accessories, and invoice must be available.
Exchange request must be raised within 7 days of delivery.
Customized or personalized products
Clearance or final-sale items
Products damaged due to customer misuse
Products marked as non-exchangeable
Email complain@gharbaaz.in with:
Order ID
Product Name
Reason for Exchange
Product photos/videos (if applicable)
The product will be inspected after pickup or receipt.
Once approved, a replacement product will be dispatched subject to stock availability.
If the product is unavailable, Gharbaaz may offer a refund or store credit.
