Effective Date: 23rd May 2026
At Gharbaaz, operated by Priti Enterprise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase products, create an account, contact customer support, or otherwise interact with our services.
By using Gharbaaz, you consent to the practices described in this Privacy Policy.
Business Name: Priti Enterprise
Brand Name: Gharbaaz
Registered Address:
1st Floor, FP No-55, Sub PL-A,
Antriksh Heights, Building-A, 1/B,
Ved Road, TPS-52,
Surat, Gujarat – 395004, India
Customer Support & Complaints
Email: complain@gharbaaz.in
Legal & Compliance
Email: legal@gharbaaz.in
Phone: +91 7567277180
Website: https://gharbaaz.in
We may collect the following categories of information:
Full Name
Mobile Number
Email Address
Shipping Address
Billing Address
PIN Code
City and State
Username
Password (encrypted)
Saved addresses
Order history
Wishlist data
Order details
Payment status
Refund details
Purchase history
Note: We do not store complete debit card, credit card, UPI PIN, CVV, or banking credentials.
Information provided through:
Email support
WhatsApp support
Customer service interactions
Feedback forms
Complaint submissions
IP Address
Browser Type
Device Type
Operating System
Website activity logs
Cookies and analytics information
Information may be collected when you:
Register an account
Place an order
Subscribe to newsletters
Contact support
Participate in surveys
Browse our website
Submit feedback or reviews
Interact with our advertisements
We collect information to:
Process and fulfill orders
Deliver products
Provide customer support
Verify transactions
Prevent fraud
Improve website performance
Send order updates
Manage returns and refunds
Comply with legal obligations
Improve customer experience
By providing your mobile number, you consent to receive communications through WhatsApp, SMS, phone calls, or other communication channels regarding:
Order confirmations
Shipping updates
Delivery notifications
Refund status
Customer support responses
Promotional offers (where consent is provided)
You may opt out of promotional communications at any time.
If you subscribe to our newsletter or marketing communications, we may send:
Product updates
Promotional offers
Discount campaigns
New product launches
Shopping recommendations
You may unsubscribe at any time using the unsubscribe link included in marketing emails.
We use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance security
Measure advertising performance
Cookies may be placed by:
Gharbaaz
Analytics providers
Advertising partners
Social media platforms
Users may disable cookies through browser settings, although certain website features may not function properly.
We may use tools such as:
Google Analytics
Google Search Console
Meta Pixel (Facebook Pixel)
Advertising and remarketing platforms
These tools help us understand customer behavior and improve our services.
Third-party providers may collect data according to their own privacy policies.
Payments are processed through secure third-party payment gateways.
Gharbaaz does not store:
Debit card numbers
Credit card numbers
CVV numbers
UPI PINs
Net banking credentials
Payment information is handled directly by authorized payment service providers.
We do not sell customer information.
We may share information with:
For:
Delivery
Shipment tracking
Order fulfillment
For:
Transaction processing
Refund processing
Payment verification
For:
Website hosting
Analytics
Security services
Where required by:
Law
Court orders
Regulatory authorities
We implement reasonable security measures including:
SSL encryption
Secure servers
Access controls
Monitoring systems
Data protection practices
However, no method of transmission over the internet is completely secure.
We retain information only for as long as necessary to:
Fulfill orders
Provide support
Meet legal obligations
Prevent fraud
Maintain business records
Certain information may be retained for taxation, accounting, and legal compliance purposes.
Customers may request:
Account deletion
Data correction
Data update
Data access requests
Requests can be submitted to:
Email: complain@gharbaaz.in
We may retain information where legally required.
Subject to applicable laws, customers may request:
Access to personal data
Correction of inaccurate information
Deletion of eligible information
Withdrawal of consent
Restriction of processing
Requests may be reviewed and processed in accordance with applicable legal requirements.
Gharbaaz does not knowingly collect information from individuals under 18 years of age.
If we become aware that personal information from a minor has been collected without appropriate consent, we may delete such information.
Our website may contain links to third-party websites.
We are not responsible for:
Third-party privacy practices
Third-party content
Third-party security measures
Users are encouraged to review the privacy policies of external websites.
This Privacy Policy is intended to align with applicable Indian laws, including:
Information Technology Act, 2000
Information Technology Rules
Consumer Protection (E-Commerce) Rules, 2020
Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable
Gharbaaz reserves the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on the Website.
Users are encouraged to review this Privacy Policy periodically.
For privacy-related questions, complaints, legal notices, or data requests:
Gharbaaz
Owned & Operated by Priti Enterprise
Customer Support & Complaints
Email: complain@gharbaaz.in
Legal & Compliance
Email: legal@gharbaaz.in
Phone: +91 7567277180
Website: https://gharbaaz.in
Registered Address:
1st Floor, FP No-55, Sub PL-A,
Antriksh Heights, Building-A, 1/B,
Ved Road, TPS-52,
Surat, Gujarat – 395004, India
Support Hours:
Monday to Friday
9:00 AM – 6:00 PM IST
By using Gharbaaz, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
